DR. RANI PAL. Transforming Bank Customer Engagement through CRM Integration with Account Intelligence. International Journal of Frontier Science and Multidisciplinary Research, [S. l.], v. 1, n. 1, p. 67–76, 2026. DOI: 10.71371/ijfsmr1167-76. Disponível em: https://www.ijfsmr.com/index.php/files/article/view/20. Acesso em: 9 sep. 2026.